Worried about your personal info?
Safe and Secure Application, Communication, and Processing
Privacy is important to us all. To maintain privacy, we must have safe and secure processes and communication. Our staff, systems and tools are selected and designed for the protection of our borrowers information.
Safe and Secure
We now live in a wonderfully amazing time with advanced technology that makes previous tasks, including loan processing, more efficient and better for everyone. To keep up with these beneficial advances, stronger and safer measures must be taken to continue using these faster and more convenient tools. Our team, actively and continually, does take measures to keep us and our borrowers protected.
Security and Privacy
Confidentiality
Borrower personal information remains private and is stored on protected platforms such as CRMs and lending portals accessed through SSL.
Secure Process Flow
- Application
- Messaging
- Loan Portal
- Dedicated Processor
- Multi-Factor Authentication
- Strong Password Requirements
- Role Designated Permissions
Safe Company Platforms
- WPengine
- Cloudflare
- LendingPad
- CreditXpert
- GoHighLevel
- Google Workspace
Frequently Asked Questions
Borrower safety and privacy Q&A
Below are the most common questions about how we protect our borrowers privacy.
What systems and tools do you use to protect borrower personal information?
We use CRMs and Lending Portal software and cloud storage with SSL (Secured Socket Layer) browser protocal. Our emails are part of Google Workspace. Borrower information is stored in these protected online environments and only shared with parties that have roles or responsbibilities to communicate with borrowers for the purposes of either sharing available programs with potential borrowers or processing a real estate transaction.
Can I opt-out of receiving either text messages or emails?
Yes. There is always a way provided for you to, immediately, stop and deactivate a method of communication or restart one.